Refund policy

Refund, Return & Replacement Policy

Last Updated: [Insert Date]

At Dealaas, we are committed to providing quality products and a hassle-free shopping experience. Please read our policy carefully before placing your order.

1. 3-Day Refund Policy

  • You may request a refund or replacement within 3 days (72 hours) from the date your order is delivered.
  • Requests made after 3 days of delivery will not be accepted.

2. Eligible for Refund or Replacement

A refund or replacement will be provided only if:

  • The product is damaged during delivery.
  • The product is broken or defective.
  • You receive the wrong product.
  • The product has a manufacturing defect.

3. Not Eligible for Refund

Refunds or replacements will not be approved if:

  • The product is in good condition but you no longer want it.
  • You ordered the wrong item.
  • The product has been used, damaged, or modified by the customer.
  • The issue is reported after the 3-day refund period.
  • The damage is caused by improper use after delivery.

4. How to Request a Refund

To request a refund or replacement, please contact us within 3 days and provide:

  • Order ID
  • Clear photos or videos showing the damage or defect
  • A brief explanation of the issue

Email: help999333666@gmail.com

WhatsApp / Call: +91 9364879147

5. Inspection Process

After receiving your request, our team will review the photos/videos and may request additional information if required. Refunds or replacements will only be approved after verification.

6. Refund Processing

  • Once approved, the refund will be processed within 75 hours.
  • Refunds will be credited to your original online payment method.
  • Processing time may vary depending on your bank or payment provider.

7. Replacement Policy

If your product is damaged, defective, or incorrect, we may offer a replacement instead of a refund, depending on product availability.

8. Return Instructions

If a return is required, the product must be returned:

  • In its original packaging (where possible).
  • With all accessories and included items.
  • To the same delivery location or return instructions provided by Dealaas after your request is approved.

Do not return any product without contacting us first.

9. Order Cancellation

  • Orders can be cancelled before dispatch.
  • Once an order has been dispatched, cancellation is not possible.

10. Sale & Discounted Products

Products purchased during sales or special offers are eligible for a refund or replacement only if they are damaged, defective, or the wrong item was delivered.

11. Contact Us

If you have any questions regarding refunds, returns, or replacements, please contact us:

Dealaas

Website: Dealaas.com

Email: help999333666@gmail.com

WhatsApp / Call: +91 9364879147